Resolve account suspensions, disapproved ads, and technical errors quickly. Proven solutions for common platform issues.
Your access to advertising is restricted.
Your personal Facebook profile or Business Manager is restricted from advertising. You cannot manage ads or access ad accounts.
Entire Business Manager is locked. Can't manage any ad accounts/pages.
Dynamic Ads not showing the correct products.
Meta reports 50% fewer conversions than your backend/Shopify.
Ad set is not getting enough conversions to optimize.
Your Facebook Page's feedback score has dropped below 2 (or 1), leading to penalties.
Ads have reduced reach or higher costs due to user feedback.
Ads paused due to unpaid balance.
Ad rejected for implying knowledge of user's personal characteristics.
Events Manager shows no activity for Key Events.
Ads for crypto, loans, or insurance rejected.
